Trusted by 150+ Agency Owners Worldwide

Supporting Agencies Across 12+ Countries

Terms & Conditions

Effective Date: June 5, 2026

Last Updated: June 5, 2026

Welcome to Agency SEO. These Terms & Conditions (“Terms”) govern your access to and use of the Agency SEO website, services, communications, proposals, deliverables, and related offerings provided by Agency SEO (“Agency SEO,” “we,” “our,” or “us”).

By accessing our website, submitting a form, booking a call, purchasing services, or otherwise working with us, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Services

Agency SEO provides digital marketing fulfillment services for agencies, consultants, freelancers, and other business clients. Our services may include, but are not limited to:

White-label SEO services
Generative Engine Optimization, or GEO
PPC campaign support
Paid social advertising support
Content strategy and optimization
Technical SEO support
Local SEO support
Reporting and campaign analysis
AI-enhanced marketing execution
Related digital marketing consulting and fulfillment services

The specific services, deliverables, timelines, and pricing for your engagement will be described in your proposal, order form, invoice, service agreement, onboarding documentation, or written communication with Agency SEO.

White-label SEO services
Generative Engine Optimization, or GEO
PPC campaign support
Paid social advertising support
Content strategy and optimization
Technical SEO support
Local SEO support
Reporting and campaign analysis
AI-enhanced marketing execution
Related digital marketing consulting and fulfillment services

IP address
Browser type
Device type
Pages visited
Referring website
Time spent on pages
Clicks and usage activity
Cookies, pixels, and similar tracking technologies

2. Eligibility

Our website and services are intended for business users who are at least 18 years old. By using our website or services, you represent that you have authority to act on behalf of yourself, your agency, or the business entity you represent.

Provide, manage, and improve our services
Respond to inquiries and support requests
Schedule consultations or onboarding calls
Create proposals, reports, and campaign deliverables
Manage SEO, GEO, PPC, paid social, and related marketing campaigns
Process payments and manage billing
Communicate service updates, offers, or important notices
Improve our website, user experience, and marketing
Monitor website performance and security
Comply with legal, tax, accounting, and contractual obligations

3. White-Label Relationship

Agency SEO may provide services on a white-label basis, meaning our work may be delivered under your agency’s brand or presented by you to your clients.

Unless otherwise agreed in writing:

Remember user preferences
Measure website traffic
Analyze page performance
Understand how visitors interact with our site
Retarget or advertise to visitors on third-party platforms

You are responsible for managing the relationship with your clients.
You are responsible for client communication, pricing, approvals, and expectations.
Agency SEO is not responsible for promises, guarantees, or representations you make to your clients.
You must have the necessary permissions to share client websites, accounts, analytics, advertising data, content, and other materials with us.
Agency SEO will not contact your clients directly unless you authorize us to do so.

4. No Guaranteed Results

Digital marketing results depend on many factors outside our control, including search engine algorithms, AI platform behavior, advertising competition, client budgets, website quality, market demand, business reputation, content quality, platform policies, and actions taken by third parties.

Agency SEO does not guarantee:

Specific rankings
Specific traffic levels
Specific lead volume
Specific revenue outcomes
Approval by advertising platforms
Inclusion in AI-generated answers or search features
A particular return on ad spend
A particular timeframe for results

Specific rankings
Specific traffic levels
Specific lead volume
Specific revenue outcomes
Approval by advertising platforms
Inclusion in AI-generated answers or search features
A particular return on ad spend
A particular timeframe for results

We use commercially reasonable efforts to provide professional services, but all performance estimates, forecasts, projections, or examples are for informational purposes only.

5. Client Responsibilities

To allow us to perform services effectively, you agree to provide timely access, information, approvals, and cooperation. This may include:

Website access
CMS or hosting access
Analytics access
Google Search Console access
Advertising account access
Brand assets
Client business information
Keywords, locations, offers, and target audience information
Review and approval of deliverables
Payment information

Website access
CMS or hosting access
Analytics access
Google Search Console access
Advertising account access
Brand assets
Client business information
Keywords, locations, offers, and target audience information
Review and approval of deliverables
Payment information

Delays in providing required access, feedback, approvals, or information may delay service delivery. Agency SEO is not responsible for delays, performance issues, or missed opportunities caused by incomplete, inaccurate, or late information from you or your clients.

6. Payments and Billing

Fees, billing schedules, payment methods, and due dates will be stated in your proposal, invoice, checkout page, or written agreement.

Unless otherwise stated:

Payments are due according to the invoice or agreed billing schedule.
Services may be billed monthly, upfront, or according to the applicable plan.
Month-to-month services renew automatically unless cancelled according to these Terms or your written agreement.
Late, failed, or disputed payments may result in paused work, delayed deliverables, suspension of services, or termination.
You are responsible for any applicable taxes, transaction fees, or payment processing fees unless otherwise stated.

7. Cancellation and Termination

Agency SEO’s website describes its plans as month-to-month with no long-term contracts. Unless a separate written agreement states otherwise, either party may cancel ongoing services by providing written notice before the next billing cycle.

Upon cancellation or termination:

Work will stop at the end of the active paid service period, unless otherwise agreed.
Amounts already paid are generally non-refundable unless required by law or expressly agreed in writing.
Any unpaid amounts remain due.
We may retain records, reports, and work files as needed for business, legal, accounting, or compliance purposes.
Access to dashboards, reports, tools, or shared workspaces may be removed.

Agency SEO may terminate or suspend services immediately if you violate these Terms, fail to pay, misuse our services, request unlawful activity, or engage in conduct that may harm Agency SEO, its team, vendors, partners, or reputation.

8. Refunds

Unless otherwise stated in a written agreement, payments for services are non-refundable once work has started, resources have been allocated, or the relevant billing period has begun.

Refund requests may be reviewed at our sole discretion. Approval of one refund does not create an obligation to issue future refunds.

9. Revisions and Approvals

Some deliverables may include a defined number of revisions, as stated in your proposal or service plan. If no revision terms are stated, revisions are provided at Agency SEO’s discretion.

You are responsible for reviewing deliverables and requesting changes in a timely manner. Once deliverables are approved, published, submitted, or used, they will be considered accepted.

Additional revisions, strategy changes, rework, rush requests, or out-of-scope tasks may require additional fees.

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing communications
Limit certain uses of your information
Request information about how your data is shared

10. Intellectual Property

Unless otherwise agreed in writing and subject to full payment:

Final approved deliverables created specifically for your campaign may be used by you or your clients for business purposes.
Agency SEO retains ownership of its pre-existing materials, processes, systems, templates, tools, frameworks, know-how, internal documentation, and methods.
We may reuse general knowledge, skills, ideas, processes, and non-confidential techniques developed or used during service delivery.
Drafts, unused concepts, internal notes, strategy documents, and working files remain the property of Agency SEO unless otherwise agreed.

You may not copy, resell, distribute, reverse engineer, or misuse Agency SEO’s proprietary systems, processes, templates, reports, or materials except as permitted by your service agreement.

11. Content, Claims, and Compliance

You are responsible for ensuring that all information, claims, offers, pricing, testimonials, business details, and content provided to Agency SEO are accurate, lawful, and authorized.

You agree not to provide content or instructions that:

Violate any law or regulation
Infringe intellectual property rights
Include false, misleading, or deceptive claims
Promote unlawful products or services
Violate advertising platform policies
Contain harmful code or malware
Involve spam, fraud, impersonation, or abusive activity

Agency SEO may refuse, pause, or remove work that we believe violates these Terms, platform policies, or applicable law.

12. Third-Party Platforms and Tools

Our services may involve third-party platforms such as search engines, AI platforms, analytics tools, advertising platforms, reporting tools, CMS platforms, hosting providers, and software vendors.

You understand that third-party platforms may change their algorithms, policies, pricing, access rules, features, or performance at any time. Agency SEO is not responsible for outages, policy changes, account suspensions, tracking errors, data loss, approval delays, or other issues caused by third-party platforms.

You are responsible for maintaining ownership, access, billing, and compliance for your own third-party accounts unless otherwise agreed in writing.

13. Advertising Accounts and Ad Spend

For PPC or paid social services, advertising spend is separate from Agency SEO’s management or fulfillment fees unless expressly stated otherwise.

You or your client are responsible for:

Funding advertising accounts
Approving budgets
Maintaining valid payment methods
Complying with platform policies
Reviewing campaign performance
Approving ads, landing pages, offers, and targeting

Agency SEO is not responsible for advertising charges, rejected ads, account suspensions, budget overspend caused by platform behavior, or platform policy enforcement decisions.

14. Confidentiality

Both parties may receive confidential information during the course of the business relationship. Confidential information may include business plans, pricing, client information, account access, campaign strategy, analytics data, trade secrets, and non-public materials.

Each party agrees to use reasonable care to protect confidential information and to use it only for the purpose of performing or receiving services.

Confidentiality obligations do not apply to information that is publicly available, independently developed, lawfully received from another source, or required to be disclosed by law.

15. Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect information.

16. Website Use

You agree not to misuse our website, including by attempting to:

Interfere with website functionality
Access restricted systems without permission
Upload malicious code
Scrape, copy, or harvest website content without authorization
Use the website for unlawful, fraudulent, or abusive purposes
Misrepresent your identity or affiliation

We may restrict or block access to our website if we believe there has been misuse.

17. Testimonials, Case Studies, and Portfolio Use

Unless restricted by a written agreement, Agency SEO may reference general, non-confidential outcomes or anonymized campaign information for internal analysis, reporting, marketing, or case study development.

We will not intentionally disclose confidential client information or identify your end client in public-facing materials without permission where required.

If you require stricter confidentiality, please request this in writing.

18. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis, except as expressly stated in a written agreement.

To the fullest extent permitted by law, Agency SEO disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, error-free operation, and specific business outcomes.

19. Limitation of Liability

To the fullest extent permitted by law, Agency SEO will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, or loss of clients.

To the fullest extent permitted by law, Agency SEO’s total liability for any claim related to the website or services will not exceed the amount you paid to Agency SEO for the specific service giving rise to the claim during the three months before the event that caused the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

20. Indemnification

You agree to defend, indemnify, and hold harmless Agency SEO, its owners, team members, contractors, vendors, and partners from claims, damages, liabilities, losses, costs, and expenses arising from: